Customer reviews of KC Motors
Selling over 800 cars per year - its important for KC Motors to hear from our customers
Based on 44 customer reviews
Car not road worthy ....what a shed !!!
By Helen R on 05 January 2021 | Purchase not verified
Bought a car from here October 2020 12 months mot an extra 18 months warranty ....ohh what a big mistake 😔 drove it home with a puncture the dealer pumped it up before we left !!! Took it in to get puncture fixed the next day at my local tyre place ( Newtown tyres) they wouldn't fix it they said the tyres not illegal. It had twelve months mot was not happy drove my child home in the car 50 miles !!! After this I thought better get it properly serviced questioning mot in my head . Had it serviced to find out it's burning oil ! To cut a long story short had a report done at a garage to find out the piston rings gone an the engine knackered . Contacted ac motors to tell them which they told us to contact the warranty not getting anywhere frustrated now ac motors seem to think the car was fine when they sold it ...I have hardly done any miles in it only use it for school run pistion rings don't just go like that surely !!!!
a shed on wheels
By james M on 11 November 2020 | Purchase not verified
the two guys did have good humour. not going to be disrespectful to you but i came in before they moved from wigan and bought a 2005 xsara picasso had to change cars because i needed a bigger car for my partner as shes wheelchair bound i part ex'd my renault clio for it.. only to find out recently that the picasso was in a really bad accident. which i was never told about or i wouldn't of bought it
Helpful and outstanding. Reliable cars.
By Ikrah F on 27 June 2020 | Purchase not verified
I purchased a Volkswagen Polo at a very reasonable price back in November. The service was outstanding and the car was very reliable. I would highly recommended purchasing a vehicle from KC motors they will help you as much as possible and get you the best deal ever. Thank you once again.
‘KC’ but no ‘SUNSHINE BAND’
By Timothy Y on 22 June 2020 | Purchase not verified
I bought a car from this outfit; 5 days later the exhaust came off. Apart from placing my life in danger on the road, the eBay advert stated No Rust. At the service centre, the member of staff put the car on the ramp and told me there was a lot of corrosion. The eBay advertisement stated there was 12 months MOT on this vehicle. In fact there was less than 10. The dealer, when contacted, stated ‘Exhausts can fall off at an time’ and it was not his responsibility. I wonder how he would have reacted if the tables were turned. He immediately stated he would not give a refund - which made me wonder how often he had been asked for one. In fact I did not ask for a refund. I asked for redress of the exhaust problem. He refused, then changed his mind and stated he would pick the car up and fit an exhaust free of charge, then texted to say he would not do this as he didn’t like my attitude. So after less than a week’s ownership I am left to foot the full bill for replacing a corroded exhaust...
CAR NOT FIT FOR PURPOSE
By Debbie N on 03 May 2020 | Purchase not verified
Bought a car from KC motors in February 2020. The car looked nice and clean and Sean the owner said it is a good clean genuine car. I took it for a test drive, the car seemed good so I bought it. However, after having the car about a month it started to over heat, I topped the water up and things seem fine for a few days. With the virus situation over us I didn't use the car for a few weeks and when I did it over heated again, so booked the car in at my local garage. The garage owner told me instantly when he lifted the bonnet up and looked at the engine he new 99.9 percent the head gasket had gone and would need replacing. The garage owner also stated he had replaced the same engine the week previously on a different car but same engine, also there would be other issues. He said the dealer would have known about the fault when he sold the car to me, there was also oil mixing with water brown sludge which also confirmed the diagnosis. I want my money back S
By Phil R on 09 January 2020 | Purchase not verified
I wasnt pleased with my experience. After arriving to view the car in question, it wasnt clean. Not off to a great start already. There was a strong smell of cheese sandwiches, this made my eyes water. After feeling sick I decided to leave and did not buy. Remember to bring a peg for your nose.
VERY RUDE SALEMAN
By RON B on 18 November 2019 | Purchase not verified
RUDE SALESMAN. I PHONED A FEW MINUTES AGO TO ASK ABOUT A CAR THEY WANT TO SELL. ALL I GOT WAS A BAD ATTITUDE FROM THE START. FROM THE FIRST QUESTION I HAD I GOT THE IMPRESSION HE COULDN’T BE BOTHERED . TOLD ME I SHOULD BE LOOKING FOR A CAR THAT COSTS £15000. FINISHED THE CALL BY CALLING ME LOVE. MY WIFE HEARD HIM . OBVIOUSLY I WONT BE BUYING FROM HIM. NO NEED TO TALK TO ME LIKE THAT. I WAS POLITE TO HIM. IM SURPRISED THEY MANAGE TO SELL ANY CARS AT ALL.
By Gillian J on 31 October 2019 | Purchase not verified
My partner bought me a little Honda jazz for getting to and from work turned up to have a look gave us the keys to test drive it no pressure sales answered any questions honestly bought it there and then great little car loving it
By Nikki Q on 17 September 2019 | Purchase not verified
Went with a particular car in mind, however after having a test drive realised it wasn't for me.. after a few more test drives on various cars, finally found the one.. I love it!! . I've had it a few months now, no problems whatsoever, just sailed past its service no issues.. Service and help from the guys was brilliant and even gave me insurance to be able to get home.. wouldn't hesitate to go back or recommend. Thank you.
By Amanda C on 04 August 2019 | Purchase not verified
Bought a car on Saturday the 27th July lasted 4 days before the engine packed in had to be towed to the garage wouldn't buy another vehicle form him as was told when we bought it it had 12 months mot and just had a service can't have done or he would have known the engine was on its way out
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