Customer reviews of KC Motors

By Joel W on 20 February 2020 | Verified purchase

Straight forward process of sourcing and purchasing a car. No surprises and good communication. Very satisfied and would definitely use again. A good independent car sales business.

By Devesh S on 03 February 2020 | Verified purchase

Professional and courteous service, many thanks for support.

By Farid F on 02 February 2020 | Verified purchase

I bought a diesel car with high mileage from them with reasonable price. after three weeks the dpf light come up, I rang the toyota carage, the said the will need to regenerate the dpf filter and it cost £132. I rang kc and the did it for free. I have got the car for about five weeks now and it runs very well. and the give me 6 months warranty as well. so I really recommend them and I give the 5*++++++

Reply from KC Motors on 03/02/20

Thank you Sir! All the best

By Vicky B on 04 January 2020 | Verified purchase

KC Motors made the whole experience of buying a car pleasurable and so easy. There was no sales pressure. I can not fault the after sales service I received. I would highly recommend this company.

Reply from KC Motors on 03/02/20

Thank you Vicky - Much appreciated

By Jason D on 14 December 2019 | Verified purchase

10 out of 10 very professional and trustworthy nice to have a local car sales garage that you can trust.

Reply from KC Motors on 15/12/19

Thank you Jason - Much appreciated!

By Alison C on 19 November 2019 | Verified purchase

I struck a good deal for the car, MOT obtained as promised! Had it now three months and minor issue resolved in garage for £30 but given the price I paid and what I was looking for no issue. Guys were good and got their sale, fair play!

By Helen R on 05 January 2021 | Purchase not verified

Bought a car from here October 2020 12 months mot an extra 18 months warranty ....ohh what a big mistake 😔 drove it home with a puncture the dealer pumped it up before we left !!! Took it in to get puncture fixed the next day at my local tyre place ( Newtown tyres) they wouldn't fix it they said the tyres not illegal. It had twelve months mot was not happy drove my child home in the car 50 miles !!! After this I thought better get it properly serviced questioning mot in my head . Had it serviced to find out it's burning oil ! To cut a long story short had a report done at a garage to find out the piston rings gone an the engine knackered . Contacted ac motors to tell them which they told us to contact the warranty not getting anywhere frustrated now ac motors seem to think the car was fine when they sold it ...I have hardly done any miles in it only use it for school run pistion rings don't just go like that surely !!!!

By james M on 11 November 2020 | Purchase not verified

the two guys did have good humour. not going to be disrespectful to you but i came in before they moved from wigan and bought a 2005 xsara picasso had to change cars because i needed a bigger car for my partner as shes wheelchair bound i part ex'd my renault clio for it.. only to find out recently that the picasso was in a really bad accident. which i was never told about or i wouldn't of bought it

Reply from KC Motors on 13/11/20

You bought a 15 year old Picasso for £600 from me over 13 months ago and was made aware of the vehicle being CAT C Insurance at the time you saw the advert - ITS IMPOSSIBLE FOR ME TO LIST AN ADVERT AND IT NOT SHOW THAT A VEHICLE IS ACCIDENT RECORDED. The vehicle has brought you zero issues in the last 13 months, that ive been made aware of - so your claim of this being a 'SHED' is very misleading.

By Ikrah F on 27 June 2020 | Purchase not verified

I purchased a Volkswagen Polo at a very reasonable price back in November. The service was outstanding and the car was very reliable. I would highly recommended purchasing a vehicle from KC motors they will help you as much as possible and get you the best deal ever. Thank you once again.

Reply from KC Motors on 27/06/20

Thank you! Your positive review is very much appreciated!

By Timothy Y on 22 June 2020 | Purchase not verified

I bought a car from this outfit; 5 days later the exhaust came off. Apart from placing my life in danger on the road, the eBay advert stated No Rust. At the service centre, the member of staff put the car on the ramp and told me there was a lot of corrosion. The eBay advertisement stated there was 12 months MOT on this vehicle. In fact there was less than 10. The dealer, when contacted, stated ‘Exhausts can fall off at an time’ and it was not his responsibility. I wonder how he would have reacted if the tables were turned. He immediately stated he would not give a refund - which made me wonder how often he had been asked for one. In fact I did not ask for a refund. I asked for redress of the exhaust problem. He refused, then changed his mind and stated he would pick the car up and fit an exhaust free of charge, then texted to say he would not do this as he didn’t like my attitude. So after less than a week’s ownership I am left to foot the full bill for replacing a corroded exhaust...

Reply from KC Motors on 22/06/20

COMPLETE LIES! I offered to replace the exhaust but instead he wanted me to pay for his garage to do the work, which is unfair, since I have a team of Mechanic’s and can do the work myself. Car was MOT’d prior to lock down and the customer was fully aware of MOT expiry. Not a bad service for a £1000 car. We delivered to his home free of charge and even provided half a tank of fuel. I never texted to say I wouldn’t carry out the work - as stated above, I offered to repair the vehicle and he did not accept.