Customer reviews of KC Motors

By Vicky B on 04 January 2020 | Verified purchase

KC Motors made the whole experience of buying a car pleasurable and so easy. There was no sales pressure. I can not fault the after sales service I received. I would highly recommend this company.

Reply from KC Motors on 03/02/20

Thank you Vicky - Much appreciated

By Jason D on 14 December 2019 | Verified purchase

10 out of 10 very professional and trustworthy nice to have a local car sales garage that you can trust.

Reply from KC Motors on 15/12/19

Thank you Jason - Much appreciated!

By Alison C on 19 November 2019 | Verified purchase

I struck a good deal for the car, MOT obtained as promised! Had it now three months and minor issue resolved in garage for £30 but given the price I paid and what I was looking for no issue. Guys were good and got their sale, fair play!

By Ikrah F on 27 June 2020 | Purchase not verified

I purchased a Volkswagen Polo at a very reasonable price back in November. The service was outstanding and the car was very reliable. I would highly recommended purchasing a vehicle from KC motors they will help you as much as possible and get you the best deal ever. Thank you once again.

Reply from KC Motors on 27/06/20

Thank you! Your positive review is very much appreciated!

By Timothy Y on 22 June 2020 | Purchase not verified

I bought a car from this outfit; 5 days later the exhaust came off. Apart from placing my life in danger on the road, the eBay advert stated No Rust. At the service centre, the member of staff put the car on the ramp and told me there was a lot of corrosion. The eBay advertisement stated there was 12 months MOT on this vehicle. In fact there was less than 10. The dealer, when contacted, stated ‘Exhausts can fall off at an time’ and it was not his responsibility. I wonder how he would have reacted if the tables were turned. He immediately stated he would not give a refund - which made me wonder how often he had been asked for one. In fact I did not ask for a refund. I asked for redress of the exhaust problem. He refused, then changed his mind and stated he would pick the car up and fit an exhaust free of charge, then texted to say he would not do this as he didn’t like my attitude. So after less than a week’s ownership I am left to foot the full bill for replacing a corroded exhaust...

Reply from KC Motors on 22/06/20

COMPLETE LIES! I offered to replace the exhaust but instead he wanted me to pay for his garage to do the work, which is unfair, since I have a team of Mechanic’s and can do the work myself. Car was MOT’d prior to lock down and the customer was fully aware of MOT expiry. Not a bad service for a £1000 car. We delivered to his home free of charge and even provided half a tank of fuel. I never texted to say I wouldn’t carry out the work - as stated above, I offered to repair the vehicle and he did not accept.

By Debbie N on 04 May 2020 | Purchase not verified

Bought a car from KC motors in February 2020. The car looked nice and clean and Sean the owner said it is a good clean genuine car. I took it for a test drive, the car seemed good so I bought it. However, after having the car about a month it started to over heat, I topped the water up and things seem fine for a few days. With the virus situation over us I didn't use the car for a few weeks and when I did it over heated again, so booked the car in at my local garage. The garage owner told me instantly when he lifted the bonnet up and looked at the engine he new 99.9 percent the head gasket had gone and would need replacing. The garage owner also stated he had replaced the same engine the week previously on a different car but same engine, also there would be other issues. He said the dealer would have known about the fault when he sold the car to me, there was also oil mixing with water brown sludge which also confirmed the diagnosis. I want my money back S

By Phil R on 09 January 2020 | Purchase not verified

I wasnt pleased with my experience. After arriving to view the car in question, it wasnt clean. Not off to a great start already. There was a strong smell of cheese sandwiches, this made my eyes water. After feeling sick I decided to leave and did not buy. Remember to bring a peg for your nose.

Reply from KC Motors on 18/01/20

Which car was that then?

By RON B on 18 November 2019 | Purchase not verified

RUDE SALESMAN. I PHONED A FEW MINUTES AGO TO ASK ABOUT A CAR THEY WANT TO SELL. ALL I GOT WAS A BAD ATTITUDE FROM THE START. FROM THE FIRST QUESTION I HAD I GOT THE IMPRESSION HE COULDN’T BE BOTHERED . TOLD ME I SHOULD BE LOOKING FOR A CAR THAT COSTS £15000. FINISHED THE CALL BY CALLING ME LOVE. MY WIFE HEARD HIM . OBVIOUSLY I WONT BE BUYING FROM HIM. NO NEED TO TALK TO ME LIKE THAT. I WAS POLITE TO HIM. IM SURPRISED THEY MANAGE TO SELL ANY CARS AT ALL.

Reply from KC Motors on 03/12/19

What a strange thing to write? I happily answered all your questions and even went through the service history book with you on the phone. You’re offended because I referred to you as love? Welcome to the north!

By Gillian J on 31 October 2019 | Purchase not verified

My partner bought me a little Honda jazz for getting to and from work turned up to have a look gave us the keys to test drive it no pressure sales answered any questions honestly bought it there and then great little car loving it

Reply from KC Motors on 18/11/19

Thank you Gillian - very much appreciated!

By Nikki Q on 17 September 2019 | Purchase not verified

Went with a particular car in mind, however after having a test drive realised it wasn't for me.. after a few more test drives on various cars, finally found the one.. I love it!! . I've had it a few months now, no problems whatsoever, just sailed past its service no issues.. Service and help from the guys was brilliant and even gave me insurance to be able to get home.. wouldn't hesitate to go back or recommend. Thank you.